Shipping policy
Order Processing
- Orders are processed within 1–3 business days after payment is successfully received.
- Orders are not processed or shipped on weekends or major holidays.
- Once your order has shipped, you will receive a tracking number by email.
Shipping Time
- Standard Shipping: 3–7 business days
- Delivery times may vary depending on the destination, carrier delays, weather, or other unforeseen circumstances.
Shipping Costs
- Shipping charges are calculated and displayed at checkout before you complete your purchase.
- Free shipping may be offered on selected products or promotions.
Tracking
- Once your order has been shipped, tracking information will be provided.
- Please allow 24–48 hours for tracking information to become active.
Delayed or Lost Packages
- If your package is delayed, please contact us so we can assist you.
- Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
Incorrect Address
- Please make sure your shipping address is correct before placing your order.
- We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team through our store's contact page.